Frequently Asked Questions

About the Draw

What is a Catch the Ace raffle?

Catch the Ace is a progressive, weekly raffle lottery where participants purchase tickets that are associated with envelopes on the gameboard. There are 52 envelopes on the gameboard and each envelope hides one card from a standard deck of 52 playing cards. Tickets are purchased each week and draws are conducted weekly until the Ace of Spades is found.

How do I win?

Envelope reveals any card but the Ace of Spades:

If the participant’s envelope reveals a card other than the Ace of Spades, the participant will receive the weekly jackpot (20% of gross weekly sales). At this point:

  1. The envelope and card is removed from the gameboard
  2. The progressive jackpot (30% of gross weekly sales) for that draw is rolled over into the next scheduled draw. The progressive jackpot continues to grow until the Ace of Spades is chosen.

Envelope reveals the Ace of Spades: 

If the participant’s envelope reveals the Ace of Spades, the participant will receive both the weekly (20% of gross weekly sales) and the entire progressive jackpot accumulated. Once the Ace of Spaces has been unveiled, the raffle is concluded.

How much are tickets?

5 for $10 – Good Value ($2.00 per ticket)
20 for $30 – Better Value ($1.50 per ticket)
40 for $40 – Best Value ($1.00 per ticket)

There is no limit to the number of tickets available.

When is the ticket sales deadline?

Tickets will be available for purchase until 8:00 p.m. every Thursday until the Ace of Spades is found.

When do ticket sales start up again?

If the Ace of Spades is not unveiled, sales for the following week will commence at 1:00 p.m. on Fridays.

How is the winning number drawn?

The weekly winning ticket will be drawn using Random Number Generator under the supervision of MNP LLP every Friday at approximately 12:00 p.m. Records of MNP LLP shall be deemed correct and final if there is a discrepancy in numbers.

At approximately 12:05 p.m. the Catch the Ace display case will be opened, the envelope associated with the winning ticket will be removed from the board and the sealed envelope will be opened to reveal the card inside.

Join us on Facebook or Instagram live as we make the announcement and/or check www.hslmcatchtheace.ca for winner details.

How is the weekly prize amount determined?

The Weekly Prize is 20% of ticket sales collected during a specific draw week.

How is the progressive jackpot amount determined?

The Progressive Jackpot is 30% of all ticket sales collected over the course of the raffle until the Ace of Spades is found.

Where does the other 50% of the proceeds raised go?

The other 50% of the proceeds raised goes directly to Humane Society London & Middlesex. To learn more about Humane Society London & Middlesex and programs, please visit https://www.hslm.ca/.

What are the odds of winning?

The odds of winning the Weekly Prize draw will depend on the number of tickets sold that week. The odds of selecting the envelope containing the Ace of Spades starts at 1 in 52, and the odds improve progressively with the removal of envelopes each week.

How is the draw board prepared?

  • A minimum of two HSLM Foundation bona fide members must participate in the Draw Board preparation.
  • Before commencing the lottery ticket sales, a deck of fifty-two playing cards will be randomly shuffled and left face down
  • Without being revealed, each of the playing cards will be placed in identical envelopes that are sealed
  • The envelopes will then be shuffled
  • The envelopes will then be given a number label marked from one to fifty-two
  • The envelopes will be placed in numerical order in a Locked Display Case that will act as the Draw Board
  • The Draw Board will always be under the care of an HSLM Foundation bona fide member in a securely locked office

Eligibility

How old do you have to be to order tickets?

Participants must be at least 18 years of age. Tickets cannot be ordered in the name of a minor.

Can someone who lives outside of Ontario buy tickets?

The lottery is intended for Ontario residents only. Ticket buyers must physically be in the province of Ontario at the time of purchase. Tickets will not be sent to addresses outside the province of Ontario.

Who is not eligible to purchase Humane Society London & Middlesex Catch the Ace tickets?

  • Humane Society London & Middlesex Foundation Staff and Board of Directors
  • Employees of registered gaming suppliers involved in the HSLM Catch the Ace
  • Members of the same household of each of the above

Tickets & Digital Envelopes

How can I pay for my online Catch the Ace tickets?

This Catch the Ace website accepts the following payment types: Visa and MasterCard.

Can I buy more than once in a draw?

Yes, you can complete as many orders as you’d like per week/draw.

Can I select an envelope for each ticket in my order or just one envelope per order?

One envelope is selected for each ticket order. Players wishing to select multiple envelopes will need to place separate orders and select a different envelope for each order.

Why do I have to select one of the remaining digital envelopes?

A ticket number and its associated envelope number is drawn each week until the Ace of Spades is found. The remaining envelopes displayed are the available ones to choose from that have not already been drawn.

Can I request a specific ticket number?

No. Ticket numbers are consecutive and computer-generated.

I am trying to order my ticket. Why isn't it going through?

You must be located in the province of Ontario when ordering a ticket. Please ensure your location services are enabled so your location can be confirmed by the raffle program.

Why haven't I received my ticket confirmation email?

Your email might have been diverted to your junk, spam or promotions folder. Once you locate the email, mark this as “not junk” or a safe sender so emails from Humane Society London & Middlesex Catch the Ace will be directed to your inbox.

How long does it take to receive my tickets?

Official tickets will be delivered to the purchaser via email within approximately 24 hours.

What if I lose my tickets?

You do not need your tickets to claim your prize. Your name, address, and phone number are recorded in the database along with your ticket numbers and envelope selection. If you would like a replacement ticket, please email us at catchtheace@hlsm.ca.

How can I be sure my tickets are in the draw?

The professional services of MNP LLP ensure that all paid tickets are in the draw.

Is my ticket purchase tax deductible?

No, lottery tickets are not tax-deductible as per Canada Revenue.

Prizes & Winners

I WON!...Now what?

Congratulations! The primary purchaser will receive a telephone call/email with instructions on how to claim their prize.

Please note: Online ticket sales must be claimed by the individual named in the original purchase transaction. Humane Society London & Middlesex is not responsible for any division of the winning prize amount to any other party other than the individual named in the original purchase transaction.

How long do I have to claim my prize?

All prizes must be claimed within six (6) months of the draw.

Do I have to pay tax on any winnings?

Lottery winnings are considered a windfall and not taxable in Canada.

How long will it take to receive my prize?

MNP LLP requires the prize letter to be returned with a signature of the primary ticket holder and a piece of photocopied ID. Once the prize letter is returned, please allow 10-14 business days of processing time.

Is there a guaranteed winner every week?

Yes, each week the Weekly Prize will be awarded to one winner. The Weekly Prize is 20% of all ticket sales collected during that week of play.

Will my name be publicized if I am a winner?

In accordance with the Alcohol and Gaming Commission of Ontario (AGCO) regulations, winner information must be collected and provided to the AGCO, including ticket number, full name and contact information.

Winner information will also be published to www.hslmcatchtheace.ca raffle website. By claiming a prize, the winner consents to the use of a photograph, first/last name, ticket number, city/town of residence and the audio/video recording (or written transcription) of the winner notification telephone call, for any publicity purposes by Humane Society London & Middlesex. Winner information may be released to the news media and may be used in advertising for Humane Society London & Middlesex Catch the Ace or Humane Society London & Middlesex.

What is your privacy policy?

This event is administered by the Humane Society London & Middlesex and this information is protected and governed by the privacy policies of the Humane Society London & Middlesex. Any personal information that you provide is collected for the purpose of fulfilling this Lottery, promoting future such lotteries and other fundraising activities. The Foundation does not rent, sell or trade our mailing lists. For our privacy statement call 519-451-0630 ext. 303 or visit https://www.hslm.ca/privacy-policy/.

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